Terms and conditions governing use of our website and services
Last updated: August 2026
These Terms of Use govern your access to and use of the Bloom Copenhagen website and services. By accessing or using our website, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website.
"We", "us", and "our" refer to Bloom Copenhagen.
"You" and "your" refer to the user of our website and services.
"Services" refers to the flower delivery and floristry services we provide.
"Website" refers to silent-wave.guru and all associated pages.
You may use our website for lawful purposes only. You agree not to:
When you submit an order request through our website, you are making an enquiry. An order is only confirmed once we have contacted you to confirm availability, pricing, and delivery details.
Prices displayed on our website are indicative and in Danish Kroner (DKK). Final pricing will be confirmed when we respond to your enquiry. Prices may vary based on seasonal availability and specific requirements.
We make every effort to deliver at the requested time. However, delivery times are estimates and may be affected by factors beyond our control such as traffic or weather conditions. We will notify you of any significant delays.
Flowers are natural products and may vary in colour, size, and appearance from images shown on our website. We reserve the right to substitute flowers of equal or greater value when specific varieties are unavailable.
Orders may be cancelled or modified up to 24 hours before the scheduled delivery time for a full refund. Cancellations made less than 24 hours before delivery may be subject to a cancellation fee.
If you are unsatisfied with your order, please contact us within 24 hours of delivery. We will work with you to resolve any issues, which may include replacement arrangements or refunds at our discretion.
All content on this website, including text, images, logos, and design elements, is the property of Bloom Copenhagen or our licensors. You may not reproduce, distribute, or create derivative works from this content without our express written permission.
To the fullest extent permitted by law, Bloom Copenhagen shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services.
Our total liability for any claim related to our services shall not exceed the amount you paid for the specific service giving rise to the claim.
Our website and services are provided "as is" without warranties of any kind, either express or implied. We do not guarantee that our website will be uninterrupted, error-free, or free of harmful components.
Information on this website is for general purposes only and should not be relied upon as professional advice.
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or availability of these external sites. Accessing third-party links is at your own risk.
We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to this page. Your continued use of the website after changes constitutes acceptance of the modified terms.
These Terms of Use shall be governed by and construed in accordance with the laws of Denmark. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the Danish courts.
For questions about these Terms of Use, please contact:
Bloom Copenhagen
Vestergade 42
1456 Copenhagen K
Denmark
Email: [email protected]